Q?Do I need a doctor’s referral or prescription?
A.

Physiotherapists are regulated health professionals and therefore you do not need a doctor’s referral to see one. We do encourage open communication with your doctor(s) and you can let us know at your first visit if you would like them to be included in your correspondence. Some extended health care plans require a physician’s note to have physiotherapy expenses reimbursed.

Q?How long will my appointment last?
A.

Depending on the nature of your injury the assessment could range from 45 minutes to 1.5 hours in length. This will be discussed prior to your assessment. The number and length of follow-up visit can also vary and will be discussed once your initial assessment is completed.

Q?What happens at the first appointment?
A.

At the first appointment your physiotherapist will take a full history and perform various tests and assessments to determine the clinical diagnosis of your injury. If treatment is required it will also be provided during the first visit. Once the assessment is completed you and your physiotherapist will create a program that is tailored to your specific needs and goals. This will be discussed in detail with you during your initial visit.

Q?Is physiotherapy covered by insurance?
A.

Your physiotherapy visits may be covered under an employment plan that you or a spouse has. You will be encouraged to check the details of that plan and submit your receipts for reimbursement. OHIP (government-funded) coverage for physiotherapy services is only available at OHIP licensed facilities for Ontario residents under the age of 18 or over 65.

We provide treatment for all Motor Vehicle Accident and WSIB cases.

Q?Can I get treatment at home or in the community?
A.

Yes, our therapists regularly see clients in the home and community. Please note there is a travel fee.

Q?What kind of treatment methods will be used?
A.

Our therapists use a hands on approach treating neurological and orthopedic conditions. We also take an active movement-based approach to our treatment programs. We also use a number of other modalities (shockwave therapy, ultrasound, acupuncture, functional electrical stimulation) as well as treatment techniques such as taping, soft tissue release and exercise to optimize functional recovery.

Q?What do I bring to the first appointment?
A.

Please bring light, loose fitting clothes that allow access to your injured areas(s). Also bring any relevant medical information you have access to – doctor’s prescriptions, reports, imaging results. If your accident was at work or in a car please bring your relevant insurance or claim information.

If you have extended health benefits it is a good idea to bring your coverage information or booklet.